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  • It is common for sales people to be great prior to the sale, and then the service dries up once the deal is done. Conversely, some in the online industry will communicate, but only via email. The best approach is to have a partner who maintains high service levels throughout the relationship, and also modifies the communication to what the client wants. Some clients want to know every detail and want regular written updates, while others just want a general chat on the phone now and then and help whenever they have a question. A great digital marketing rankmaze agency will understand this and provide customized communication for each client.

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